Be a Better Customer: How to Treat the Essential Workers Who Serve Us in the Pandemic


Courtenay Rollwagen is back on The Localist this week to talk about supporting essential workers during the pandemic. Courtenay and Carrie give great tips on how to be a better customer, including best practices for ordering food, what to pay attention to while out and about, and what to do when you see a customer behaving poorly. The customer is not always right during a pandemic, and Courtenay and Carrie point out reasons why some things may have changed at your favorite local spot. They wrap up with a few golden rules: tip well, have a sense of humor, and be kind! 

Mentioned is this episode: 

Interior Design with Courtenay Rollwagen on The Localist Podcast

Zebbie Carney of Eugene’s Hot Chicken on The Localist Podcast 

Mary Claire Britton of Greenhouse on The Localist Podcast 

Church Street Coffee and Books 

Annie B. Jones of The Bookshelf on The Localist Podcast

The Bookshelf

@ThinkLocalist on Instagram

About Carrie

Carrie Rollwagen is host of the Localist podcast and cofounder of Church Street Coffee & Books. Currently, she works as Vice President of Strategic Planning at Infomedia, a web development company in Birmingham, Alabama. Find the Localist at @thinklocalist on Instagram and follow Carrie at @crollwagen.

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