Managing a Remote Team with Deb Miller of Ken Chapman & AssociatesSeptember 10, 2020
Deb Miller, managing principal at organizational development consulting firm Ken Chapman & Associates, joins Carrie this week to tackle managing remote teams. Many workforces are still partly remote, and Deb details some of the challenges she’s seen, including technology and equipment and the eternal struggles of effective communication. Deb then gives tips for facilitating Zoom calls, creating remote work policies, and setting and enforcing expectations for staff. Deb and Carrie wrap up with hybrid meetings, what “normal” may look like moving forward, and some key takeaways.