Rebranding Little Professor and Rethinking the Independent Bookstore: Free Textbooks Founder Jonathan Robinson Buys a Brick and Mortar ShopMay 7, 2020
Jonathan Robinson, new owner of Little Professor bookstore in Homewood, AL, joins Carrie on The Localist this week. Jonathan has an extensive history in the online book industry and tells us how he is translating that experience to a brick and mortar location. Jonathan took ownership of Little Professor only a few weeks before quarantine started, but had a little bit of time to implement some changes. Jonathan and Carrie talk about what he changed pre-quarantine, what he changed during quarantine, and what changes will become permanent post-quarantine. Jonathan gets real with how Little Professor is staying competitive with big-box stores by focusing on providing a great customer experience and visit frequency. Jonathan and Carrie then chat about staffing and how that has been affected pre-quarantine and during quarantine. They wrap up the conversation with the importance of community, and take a deep dive into technology and how it’s bringing us closer to some parts of our social circle, but distancing us from others.